Product Change Requests¶
Product Change Requests provide a controlled way to modify operations, delete products, or restore products. All changes require approval before they take effect.
Why Change Requests?¶
Products define critical signing and PKI operations. Direct modifications could disrupt active workflows. The change request system ensures:
- Changes are reviewed and approved before being applied
- An audit trail of all modifications is maintained
- Protection against accidental or unauthorized changes
Change Types¶
Modify Operation¶
Allows modifying the settings of an existing product operation. When creating a modify request:
- Select the target product
- Select the operation to modify
- Update the desired settings (approval rules, security groups, etc.)
- Submit for approval
Note
Only products in an active state are available for operation modification.
Tip
When modifying an operation via a change request, you can update the security group assignments to change who has access to the operation.
Set Product To Be Deleted¶
Marks a product for deletion by changing its state to To Be Deleted.
- Products in Ready, InProcess, Rejected, or Failed state can be selected
- The product is not immediately deleted — it is marked for deletion
- A separate delete action can permanently remove products in To Be Deleted state
Warning
Deleting a product is irreversible. Ensure the product is no longer needed before proceeding.
Set Product To Ready¶
Restores a product to Ready state from To Be Deleted state.
- Only products currently in To Be Deleted state are shown
- This effectively cancels a pending deletion
Approval Flow¶
- Create — User creates a change request and submits it for approval
- Review — An approver reviews the requested changes
- Approve/Reject — The approver can approve or reject the request
- Applied — Approved changes are automatically applied
Fields¶
| Field | Description |
|---|---|
| Name | A descriptive name for the change request |
| Description | Optional details about why the change is needed |
| Change Type | The type of change (Modify Operation, Set to Be Deleted, Set to Ready) |
| Product | The target product |
| Operation | The target operation (only for Modify Operation type) |
For the full product documentation, see the Product Guide.